Walmart reports its best Black Friday ever despite protests

Saturday, November 24, 2012
New York: Walmart U.S. has reported its best ever Black Friday events despite of protests by its workers in atleast nine states demanding higher wages and better benefits.

In a news release, the retailer said it saw larger crowds than last year and a huge response to its first ever one-hour guarantee on key electronic items.

"I'm so proud of what our more than 1.3 million associates have done to prepare and execute our Black Friday plans, giving our customers a great start to their Christmas shopping season," said Bill Simon, Walmart U.S. president and chief executive officer. "The work of our associates is even more impressive when you consider they served approximately 22 million customers on Thursday."

Walmart's Black Friday plan included three events this year at 8 p.m., 10 p.m. and 5 a.m. During the high traffic period from 8 p.m. through midnight, Walmart processed nearly 10 million register transactions and almost 5,000 items per second.

During the 8 p.m. event, customers filled shopping carts with gaming consoles, video games, DVDs, Furbys, fashion dolls, board games and Crock-Pots. At 10 p.m. it was all about electronics, including big-screen TVs, tablets, laptops and digital cameras.

Since its events began at 8 p.m., Walmart sold more than 1.8 million towels, 1.3 million televisions, 1.3 million dolls and 250,000 bicycles.

"We had very safe and successful Black Friday events at our stores across the country and heard overwhelmingly positive feedback from our customers," Simon said.

In response to the UFCW's planned protests, Simon added, "Only 26 protests occurred at stores last night and many of them did not include any Walmart associates."

In addition, the company claimed that it did not experience the walk-offs that were promised by the UFCW.

"We estimate that less than 50 associates participated in the protest nationwide. In fact, this year, roughly the same number of associates missed their scheduled shift as last year," Simon said.
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